Last Updated: April 1, 2025

VÉLO TECHNOLOGY, UNIPESSOAL LDA

Introduction

VÉLO TECHNOLOGY, UNIPESSOAL LDA (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services (collectively, the “Services”). If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data: Personally identifiable information, such as your name, email address, and any other identifier by which you may be contacted online or offline, that you voluntarily give to us when you register for the Services. Image Data: Photos or images you upload to our Services to process questions. Device Information: Information about your device, such as the model, operating system, and unique device identifiers.

2. How We Use Your Information

We use the information we collect or receive to:

• Provide and manage the Services.
• Process images to identify questions and provide answers.
• Enhance user experience and improve our Services.
• Send you notifications and account-related information.

3. Sharing Your Information

We may share your information with third parties in specific situations: Service Providers: We may share information with our service providers who assist us in operating our app. Legal Obligations: We may disclose information if required by law or in response to legal requests.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Rights of European Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights: Access: The right to access the personal information we hold about you. Rectification: The right to have inaccurate personal information rectified. Erasure: The right to request the deletion of your personal information. Restriction of Processing: The right to restrict the processing of your personal information. Data Portability: The right to request the transfer of your personal data to another organization.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. You can choose to accept or refuse cookies, and know when a cookie is being sent to your device.

8. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we obtain actual knowledge that we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or comments about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Company Name: VÉLO TECHNOLOGY, UNIPESSOAL LDA

NIPC: 518257754

Address: Praceta José Luís Nunes, nº 104, CY, Paranhos, 4200 605 Porto, Portugal